Blockchain technology is proving to be increasingly important to businesses, and DHL, the world leader in logistics, could not be different. The company is present in more than 220 countries. It used technology to improve its internal operations, from billing management to tracking contaminated products.
According to Exame, Ana Claudia Wermann Terra, Consumer Sector Strategy Supervisor at DHL, The spread of blockchain technology is increasingly spreading across many industries, and logistics is no exception.
“The visibility and traceability that blockchain provides are essential to better understanding the market, making decisions, providing calculations, and driving changes in strategy,” says the executive.
In a practical example, Anna Claudia cites the challenge of a large retailer in Canada, that needed to deal with discrepancies in billing payments for the carriers used. With the blockchain, the percentage of disputed invoices has decreased from 70% to just 1%.
According to the executive, transportation by third parties is an essential activity for the retailer, as it involves moving large quantities of consumer goods in different regions and climates, causing the process to become more complicated.
Using the blockchain, it is possible to monitor stop locations, gallons of fuel used, loading temperature, among other things, and add this information to billing, all in real time.
Blockchain
In addition, blockchain technology can also help companies with batches of spoiled or contaminated products, providing traceability and visibility to quickly identify the source of the problem and take action.
DHL is increasingly involved in the use of blockchain technology, and other companies in the sector are expected to follow suit. Blockchain implementation can bring significant benefits to logistics, such as increased efficiency, transparency, and security in operations.
He concluded, “Blockchain is a technology born with the goal of bringing an unparalleled level of trust to the end-to-end supply chain.”
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